At TORVELITH, we are committed to ensuring customer satisfaction with every purchase. Our refund policy is designed to be clear and straightforward, offering peace of mind with transparency and fairness.
A refund request may be submitted if:
To initiate a refund, please contact our support team at [email protected] within 30 days of receiving your purchase. Our team will guide you through the process and request any necessary information.
Refunds are processed upon receipt and inspection of the returned item, if applicable. The item must be in its original packaging and unused condition. Refunds will be issued to the original payment method and may take up to 10 business days to reflect in your account.
The following items are not eligible for refunds:
For any questions or concerns regarding our refund policy, please contact us at +1 (234) 567-890 or visit our office at 123 Business Avenue, Suite 200, New York, NY 10001.